We have created a downloadable booking guide that takes you through the steps required to make a booking using our website. Download our booking guide.
Stupid system problems that our software suppliers cannot provide a satisfactory explanation for - sorry! When booking rooms, you may get the following messages. We have translated these from IT talk into the English language!
Payment for a booking is processed when you book rather than when you check out from The Hotel. This process can take up to 48 hours to be actioned.
You can pay by debit card over the phone but this is the only option for this type of booking.
Your might be able to find the answer to your questions here: