The Hoxton

If you book a room on our website, the booking cannot be cancelled but the date can be changed using our on-line form click here for a small fee of £15. Payment is taken at the time of booking and cannot be changed. You will have to accept the terms and conditions in order to confirm your online booking, so please make sure you read these before accepting.

Changes are permitted for any bookings (except for promotional rates booked during our £1 sale). All pre-paid bookings for arrivals more than one day from the booked arrival date can be amended by submitting our on-line form. Once we have received your on-line form we will amend the booking subject to the hotel having space for the new dates requested. We will then charge the card originally provided, our change fee of £15, and where applicable the rate difference between the old and the new rate. (If the rates on the new dates requested are lower than originally booked you will only have to pay the change fee.) However, you will not receive a refund. Within 24 hours of submitting the form we will then email you a revised confirmation, stating clearly all the changes made.

If you are less than one day from your arrival date you can change your booking directly with the hotel until 16:00 on the day of arrival by calling our reservations team on 020 7550 1000. After that time no changes can be made.